Field Buzz

Increasing the success of your field services automation

Field Buzz overview

Field Buzz is an integral part of field service management which aims to control and optimize post sale service performance and customer satisfaction.

Reduce costs and increase profitability through improving asset utilization, cutting downtime,
boosting supply chain performance and increasing customer satisfaction.
Enables the operator to schedule maintenance, plan for it, manage it, and approve work orders.
Create real-time recordings of the work being done right now.
To boost productivity, manage and maintain your work order creation activities from anywhere through GPS coordinate.
Control of the inventory and keeping track of asset/equipment inventory.
Keeping track of manpower and material costs and quickly spotting problematic actors.

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Maintenance Planning

Allows users to create multiple journeys for maintaining an effective work list across various teams or locations. With the ability to automate preventive maintenance plans and digitize corrective maintenance plans, organizations can streamline their maintenance processes and ensure optimal equipment performance.

Work Order Management

Allow users to access critical information on any device, from anywhere including work order type, schedule, asset information, personnel allocation, work hours, materials used, expenses, maintenance task lists, work order life cycle status, spare parts, and order availability.

Journey Plans

Allows you to create a comprehensive journey plan for your work orders, with GPS coordinates for efficient navigation. It allows you to track customer locations, streamline daily and monthly visits, and set key performance indicators to measure achievements against targets.

Easy to Use Interface

The user-friendly interface simplifies asset management with just a single click by recording essential details like manufacturer, model, and serial number, tracking availability, and locating assets promptly. It streamlines stock requests, streamlines technician or manager approval processes, and connects spare parts to specific tasks.

Simple Digital Invoicing

Simplifies the process of digital invoicing by converting work orders into invoice lines with a single click. It also offers essential reports for tracking and managing business operations, including detailed invoice and work order information, collection reports, and customer visit data.

Reports

Comprehensive reports, amongst such as, visit briefs, visit details, Sales By Item, Sales By Brand, KPIs, technician Location, Technician route vs. actual, Top 5 invoices per month.

Let the automation leads the operation

Field force tracking and automation with a perfect integration

Accounts receivable

Multi payment terms.
Open & overdue invoices.
Supports all taxes types.
Multi-selling price categories.
Customers’ credit limit.
Order ceiling & target sales average.
Customer attributes and related promotions.
Control & follow up technician & customer targets.

Accounts payable

Issue purchase orders, vendor return orders & exchange orders.
Vendor transaction inquiry and vendor transaction Journal.
Define unlimited transaction types.

Inventory management

Automatic Replenishment.
Stock Transfer / Opening Balance.
Available goods Vs. Sold Goods.
Unit / Dozen.
Stock request (fieldmen) / manager approval.

General ledger

Chart of account up to 7 levels.
Identifying banks and bank branches.
Account transaction inquiry.
General journal transaction with journal types.
Define unlimited transaction types and settle any account.

Reports

Comprehensive reports, amongst such as, visit briefs, visit details, Sales By Item, Sales By Brand,
KPIs, technician Location,
Technician route vs. actual
Top 5 invoices per month
Top 5 orders per month
Targets report.